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Managers and leaders are constantly communicating - and constantly being analysed. By understanding more about their personal communication style and how communication theories can be practically applied, leaders can develop clearer communication and be better at reaching and being understood by their colleagues.
On Key’s training in Leadership Communication, participants learn, for example, how to design a communication plan, how to adapt their leadership communication and how to make sure their communication is clear.
The workshop can be adjusted in line with customer’s needs and goals. The training is a blend of trainer inputs, activity and feedback and is hands-on, practical and reality-focused.
The cornerstones of leadership communication
Shannon’s theory of communication
The role of the leader
Fluid leadership communication
Stages of team development
The information stairway
Developing a clear and compelling message
Channels of communication
Handling questions, objections and strong reactions